LearnAI

Privacy Policy

Your privacy matters. This policy explains what information we collect, how we use it, and the choices you have when using LearnAI.

Effective date: 2026-01-01

1. Information we collect

  • Account information: name, email address, password and profile details when you register.
  • Payment information: billing address and transaction records processed by our secure payment providers.
  • Usage data: courses you view, enroll in, complete, and your interactions with the platform.
  • Device and log data: IP address, browser type, operating system and cookies to help us improve performance and security.

2. How we use your information

  • To provide, personalize and improve your learning experience.
  • To process purchases, subscriptions and refunds.
  • To communicate with you about your account, courses, updates and promotional offers.
  • To detect fraud, abuse and technical issues, and to keep our platform secure.

3. Sharing your information

  • We do not sell your personal information to third parties.
  • We share limited data with trusted service providers who help us host, analyze, process payments and send communications.
  • We may disclose information when required by law or to protect our rights, users or the public.

4. Cookies and tracking technologies

  • We use cookies and similar technologies to remember your preferences, understand usage patterns and deliver relevant content.
  • You can manage or disable cookies through your browser settings, though some features may not work correctly.

5. Data security

  • We use industry-standard encryption and access controls to protect your data.
  • No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your rights and choices

  • You can update or delete your account information at any time by contacting us.
  • You may opt out of marketing emails by clicking the unsubscribe link in any message.
  • Depending on your location, you may have rights to access, correct or request deletion of your personal data.

7. Children's privacy

  • LearnAI is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
  • If you believe we have collected data from a child under 13, please contact us so we can remove it.

8. International data transfers

  • Your information may be stored and processed in countries other than your own, including Hong Kong and other regions where our service providers operate.
  • We take appropriate safeguards to ensure your data remains protected in accordance with this policy.

9. Changes to this policy

  • We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
  • Continued use of LearnAI after changes means you accept the revised policy.

10. Contact us

  • If you have questions about this Privacy Policy or how we handle your data, please contact us at info@ibprolearnai.com.
  • You can also reach us by mail at IRBOETECH CO., LIMITED, Room 511, 5/f, Ming Sang Ind Bldg, 19-21 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong 999077.

Questions?

If you need help understanding this policy or exercising your data rights, our support team is happy to assist.

Contact support